ABOUT
NTIA needed to translate broadband data from 17 federal agencies into clear, usable reports and dashboards for Congress and the public.
ROLE
UX, Content Strategy, Visual Design, Accessibility
WORK
Information Architecture
- Designed information architecture for reports and dashboards, organizing large and complex datasets into clear, logical structures.
- Defined page layouts and content groupings to support scanning, comparison, and decision making.
Dashboard Design and UX
- Led dashboard development from a design and UX perspective, shaping layout, interactions, and user flows.
- Designed dashboard experiences that supported exploration, filtering, and understanding of key metrics.
Data Visualization
- Created clear and effective data visualizations using charts, tables, and visual patterns that made insights easier to understand.
- Balanced accuracy with readability in all data visualization choices.
Visual Hierarchy
- Created strong visual hierarchy for complex data using layout, spacing, typography, and emphasis to guide user attention.
- Translated dense information into readable, human centered digital layouts.
Accessibility and Inclusion
- Ensured accessibility throughout all designs, following WCAG and Section 508 standards.
- Designed color usage, contrast, typography, and structure to support users with different needs.
Prototyping and Iteration
- Prototyped layouts in Figma to test structure, flow, and clarity before development.
- Iterated based on stakeholder feedback and usability review.
Cross Functional Collaboration
- Worked closely with data scientists, policy experts, and content teams to balance clarity with technical accuracy.
- Helped align teams around shared goals for communication, usability, and trust.
IMPACT
Data became understandable to non-technical audiences
Improved trust in reporting
Accessible and scalable formats
- Better support for policy decisions